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The media's The gatekeeper's role has changed. We have entered a new media reality, one in which lone-wolf cyber-
columnists like Matt Drudge have the ability to explode a major story onto
the nation's front pages. Traditional news organizations no longer have the
exclusive province to decide what information enters the public arena. And
that, in the long run, is a healthy development. Finally the Net has put the
lie to Ben Bradlee's boast: "News is what I say it is." Journalists' new role: authentication and
context-setting. The type of journalism served up in the early stages of this story --
rumor, third-hand reports, hyperventilating speculation -- cleared turned
off the public. Within a week after the scandal broke, the public had
rendered its verdict on the news coverage: revulsion. A Freedom Forum
poll found that the top two adjectives used by Americans to describe
coverage of the story were "excessive" and "embarrassing." With the rise of the Internet, 24-hour cable news, talk radio and
tabloid TV shows, readers need a healthy reality check from the roar of the
media circus. The public needs reputable news outlets to adhere to their
core values of accuracy, credibility and balance to give stories like this
context and perspective, a role that other media have forfeited. Different brands of reporting can thrive in
cyberspace. Net users don't go to the Drudge Report for trustworthy news, they
go for titillating tidbits about weekend movie grosses and Beltway cocktail
party chatter that may or may not be true. Call it journalism lite. (Drudge, who declined to be interviewed, has
repeatedly balked at the term "journalist." Here is where we've arrived in
1998: A gossip columnist refuses to be tarred with the epithet "journalist.")
Drudge has said the reports on his Web gossip sheet
(www.drudgereport.com) are 80 percent accurate. Like it or not, this style
of Internet wildcat reporting heavy on attitude, light on facts is here
to stay, along with its obligatory disdain for the mainstream media and
journalism's ethical playbook. To a large extent, that's fine: Both traditional journalism and tabloid
journalism have their rightful place in cyberspace. The Net, which runs the
gamut from conspiracy theorists to the New York Times on the Web, can
accommodate not just black and white but an entire spectrum of grays. Mainstream journalism need not lower its
standards. The worst of the journalistic excesses in the Clinton-Lewinsky
coverage came not from online but from the establishment press, which
decided early on to abandon longstanding tenets of independent reporting
and verification of sources. What propelled this drive toward lower standards? A vacuum of
hard news, a drive for higher ratings, surely. But I believe it's also due to
broadcast news wanting to protect its traditional place in the media food
chain as the medium that delivers breaking news first. The Internet's speed
and instaneity infringe on that turf, and many broadcast stations have
become less concerned with being accurate than with being first. Marvin Kalb, the former CBS News correspondent who is director
of the Shorenstein Center for the Press, Politics and Public Policy at
Harvard University, says, "Journalism ought to go back to something very
old: checking before you report instead of reporting before you check." Who says? In this age of info-glut, consumers need to know the origins of a
news report so they can make their own judgment about its reliability.
Where a story originates from may be as important as the story's content.
At the very least, all news outlets ought to take a page from the New York
Times, which, two weeks into this tawdry affair, ran a story delineating the
origin of each of the allegations. Kalb calls this "a sorry chapter in American journalism" and says:
"The expanding new technologies and the new corporate emphasis on the
bottom line have made it almost impossible for editors to summon up the
courage to say no when they know, deep in their guts, this sort of innuendo
and hearsay has served as a match thrown into a barrel of gasoline. I hope
the editors prove all the skeptics and critics wrong. But I'm very
pessimistic." If show-biz values and tabloid sensationalism triumph over
journalistic values if speed and competitive pressures outweigh caution,
prudence and basic fairness then indeed the industry is in serious trouble. |